Refund Policy

All Digital Purchases Are Final

All digital product purchases made through Royal Queens Custom Designs LLC are final. Due to the instant delivery of digital products, refunds are not provided.

Duplicate Purchases

Duplicate purchases may be reviewed on a case-by-case basis. If you were charged twice for the same product, contact us with your order details and we will review the request.

Technical Issues

If a technical issue prevents access to a product you purchased, reasonable assistance will be provided. Reach out and we will work to restore your access promptly.

Before You Purchase

Please review the product description, format, and inclusions carefully before checking out. If you're unsure whether something is the right fit, email us first — we're glad to help you choose.

Questions

Questions should be directed to simplymedigitalmarketing@gmail.com.